Galaxy Spins Sister Sites in 2025: Latest Bonuses & Offers
Galaxy Spins casino sister sites has earned a dismal 1.5 out of 5 on Trustpilot, which paints a clear picture of its standing in the online casino world.
Sister sites like Love Casino and Ocean Breeze Casino try to lure players with massive bonuses – up to £10,000 and £6,000 respectively. But we’ve found some serious problems. Players wait endlessly for their withdrawals, sometimes for months. The customer support team simply disappears when players need help.
The network boasts over 3,500 games including popular titles like Golden Genie, Lucky Charms, and Win It Bet. However, the steep 50x wagering requirements and operational problems should make you think twice. We’ve really broken down these Galaxy Spins sister sites to give you the facts before you risk your money and time.
Understanding Galaxy Spins Sister Sites
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Mad Entertainment DS DV runs Galaxy Spins and its sister sites with a Curacao eGaming license. The oversight from this regulator is nowhere near as strict as UK-regulated platforms.
The network has several big sister sites like Ocean Breeze Casino, Doctor Spins, and Superb Casino. Winner Casino is one of the network’s oldest platforms that shares the same gaming experience and promotional structure.
These sister sites have many core features in common. They use the same technical setup, so withdrawal processing takes 24-48 hours across all platforms. Players can use these payment methods:
| Method Type | Available Options |
|---|---|
| Traditional | Visa, Mastercard, Bank Transfer |
| E-Wallets | Skrill, Neteller, PaySafeCard |
| Cryptocurrencies | Bitcoin, Ethereum, Litecoin |
The network works together with big names like NetEnt, Microgaming, and Playtech. This partnership gives players access to over 4,000 games of all types. On top of that, all platforms require a minimum withdrawal of £100 and apply a 50x wagering requirement to bonuses.
Each site comes with support in multiple languages and helps customers through live chat and email. In spite of that, these platforms have the same withdrawal limits – £5,000 per week and £20,000 per month.
Latest Welcome Bonuses
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Galaxy Spins network welcomes players with generous bonus packages. Players can claim a six-tier welcome package worth up to £5,000 plus 500 free spins at their flagship casino.
First Deposit Offers
Players who make their first deposit at Galaxy Spins get a 400% match up to £2,000 and 100 free spins. Ocean Breeze Casino tops this with an amazing welcome bundle of up to £6,000 in bonus funds.
Match Bonus Comparison
The Galaxy Spins welcome package breaks down like this:
| Deposit | Match Percentage | Maximum Bonus | Free Spins |
|---|---|---|---|
| 1st | 400% | £2,000 | 100 |
| 2nd | 200% | £1,000 | 100 |
| 3rd | 200% | £500 | 100 |
| 4th | 100% | £500 | 100 |
| 5th | 50% | £500 | 50 |
| 6th | 50% | £500 | 50 |
Free Spins Packages
The free spins come in chunks throughout your first six deposits. You’ll get 100 spins with each of your first four deposits. The fifth and sixth deposits come with 50 spins each, adding up to 500 spins total.
Wagering Requirements
Players should note the 50x wagering requirement on all bonus funds. This is a big deal as it means that the playthrough requirements are higher than most other online casinos. You’ll need to meet these requirements before cashing out any winnings.
Payment Methods Comparison
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Galaxy Spins and its sister sites focus on secure transactions and give users many payment choices.
Deposit Options
You won’t pay any deposit fees on this platform. Here are all the ways you can pay:
| Payment Method | Minimum Deposit | Maximum Deposit |
|---|---|---|
| Mastercard/Visa | £15 | £1,000 |
| Cryptocurrencies | £15 | £1,000 |
| Bank Transfer | £20 | £1,000 |
| E-wallets | £15 | £1,000 |
Withdrawal Limits
Most payment methods need a minimum withdrawal of £100. SEPA transfers are more flexible and don’t have a minimum requirement. You can withdraw up to £5,000 each day, which means you’re limited to £20,000 per month.
Processing Times
You’ll get your money in 24-48 hours with bank transfers and cryptocurrency withdrawals. E-wallet transactions take about the same time to process. The platform runs security checks before completing transactions.
Cryptocurrency Support
The platform accepts digital currencies like Bitcoin, Ethereum, Litecoin, and Dogecoin. These crypto transactions process just as fast as regular payments. You can deposit between £15 and £1,000 using crypto.
Game Providers Analysis
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Galaxy Spins cooperates with many leading software developers to bring players an extensive gaming portfolio.
Popular Software Developers
The platform works with the biggest names in gaming to deliver quality experiences. Their complete selection of providers has NetEnt, Microgaming, Playtech, and Pragmatic Play. They also work with up-and-coming studios like Hacksaw Gaming and Push Gaming to add fresh content to their gaming library.
| Provider | Specialization | Notable Games |
|---|---|---|
| NetEnt | Video Slots | Starburst, Gonzo’s Quest |
| Pragmatic Play | Live Casino | Gates of Olympus |
| Microgaming | Progressive Jackpots | Mega Moolah |
| Playtech | Table Games | Age of Gods Series |
Exclusive Games
We focused on slot games with popular titles like Red Chili Wins and Pirate Gold Deluxe. Players can enjoy unique versions of favorite games such as Lightning Roulette and Dream Catcher that come with special multiplier features.
Progressive Jackpots
The platform hosts several notable progressive jackpot slots. Mega Moolah leads the pack as their flagship progressive game and holds the world record for the largest online jackpot win. On top of that, players can try these amazing progressive titles:
- WowPot series with minimum jackpots of £500,000
- Major Millions featuring a base jackpot of £250,000
- Age of Gods series offering four different progressive prize pools
The platform’s progressive games have RTPs between 92% and 96.5%, giving players many chances to win big.
Sports Betting Features
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Galaxy Spins sister sites features Spicy Jackpots as its premier sports betting destination. Players will find an impressive sportsbook right on the homepage.
Available Sports Markets
Football markets dominate the sports betting section, backed by their partnership with England and Arsenal football star Declan Rice. The sportsbook covers sports of all types with complete coverage of major leagues and tournaments.
Betting Odds Comparison
Galaxy Spins sister sites offer odds that match industry standards. Here’s how the odds margins break down:
| Betting Type | Margin Range | Settlement Time |
|---|---|---|
| Pre-match | 2-5% | 24-48 hours |
| Live Events | 4-7% | Immediate |
| Tournament Specials | 3-6% | Post-event |
Live Betting Options
The live casino section shows how well the platform handles up-to-the-minute betting scenarios. A resilient infrastructure enables quick odds updates and bet placement. Not all sister sites provide complete live betting options though. Magic Win runs without regular promotions or free bet offers in its sportsbook section.
Some Galaxy Spins sister sites excel at sports betting while others like Love Casino stick to casino gaming. This diversity lets players pick platforms that suit their priorities best.
Mobile Gaming Experience
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Galaxy Spins offers its huge gaming portfolio through a browser-based platform that works great on smartphones and tablets across the mobile gaming landscape.
Mobile Optimization
The platform uses HTML5 technology to give players smooth gameplay on mobile browsers of all types. The touch controls work naturally on mobile screens and we managed to keep high-quality graphics and sound effects. Games load quickly on mobile data connections and run smoothly even during busy gaming times.
App Availability
Galaxy Spins doesn’t have a dedicated mobile app. The casino focuses on a complete mobile-responsive website that works without downloads or updates. Players can access everything through their mobile browsers on any device.
| Device Type | Browser Compatibility | Features Available |
|---|---|---|
| iOS Devices | Safari, Chrome | Full Game Library |
| Android | Chrome, Firefox | Live Casino Access |
| Tablets | All Major Browsers | Payment Processing |
Cross-Platform Features
The mobile platform gives you access to over 4,000 games including slots and live casino options. You can manage your account, handle deposits, ask for withdrawals, and grab bonuses right from your mobile device. The space-themed design fits any screen size and makes navigation easy whatever device you use.
Players get the same payment options and customer support on mobile as they do on desktop. Live casino games stream in HD quality on mobile devices with touch-friendly controls that work great.
Live Casino Offerings
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Galaxy Spins features live dealer gaming as its premier entertainment option, with Evolution Gaming’s state-of-the-art studios powering the experience.
Live Dealer Games
Players can enjoy a wide selection of immediate gaming experiences on the platform. The options range from classic table games to modern game shows. Lightning Roulette, Monopoly Live, and Dream Catcher are accessible through high-definition streams. The casino provides several versions of traditional favorites:
| Game Type | Available Variants |
|---|---|
| Blackjack | Classic, VIP, Party |
| Roulette | European, French, Auto |
| Baccarat | Speed, Punto Banco |
| Poker | Casino Hold’em, Caribbean |
Studio Providers
Evolution Gaming delivers premium live casino content expertly. Professional dealers run games 24/7 to ensure continuous gameplay in every time zone. The platform streams come from several professional studios with state-of-the-art technology. This setup guarantees superior video quality with minimal delay.
Table Limits
The platform caters to players of all budgets. Minimum stakes start at £1 for standard tables. VIP experiences await high-rollers with limits reaching £10,000 per hand. Players can find flexible betting options for different games. Roulette tables come with customizable bet ranges while blackjack tables offer various stake levels.
VIP Programs
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Galaxy Spins rewards its dedicated players through a detailed six-tier loyalty program that we designed to improve the gaming experience. Players get 2,500 loyalty points with their first deposit.
Loyalty Rewards
Players earn credits through regular gameplay in this point-based system. These points can be redeemed for bonus credits that give players more chances to explore the game library. Members receive tailored promotional offers based on their gaming priorities.
VIP Tiers
The program has six distinct levels:
| Tier Level | Status | Benefits |
|---|---|---|
| Level 1 | Bronze | Basic rewards, cash wagers |
| Level 2 | Silver | Enhanced point multipliers |
| Level 3 | Gold | Exclusive promotions |
| Level 4 | Platinum | Priority withdrawals |
| Level 5 | Diamond | Personal account manager |
| Level 6 | Privé | Custom rewards package |
Exclusive Benefits
VIP members can access special bonuses and promotional offers that regular players don’t get. Diamond and Privé members get priority treatment with faster withdrawals and personal account managers. The program rewards player loyalty through exchangeable points, cash wagers, and exclusive promotional offers that match each player’s gaming priorities.
Customer Support Services
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Galaxy Spins’ customer support services face harsh criticism from users. The casino’s Trustpilot score has dropped to 1.5 out of 5 based on over 25 reviews.
Contact Methods
Players can access 24/7 live chat service that supports multiple languages. The service works in English, Spanish, German, Swedish, Italian, and French. Players who need help can also send emails to [email protected]. Here’s how the support channels stack up:
| Support Channel | Availability | Languages |
|---|---|---|
| Live Chat | 24/7 | 6 languages |
| Email Support | Always open | All supported |
| Phone Support | Not available | N/A |
Response Times
The live chat system shows troubling signs. Users report getting disconnected when they ask critical questions. Players receive automated email responses and wait long periods for real answers. Withdrawal-related questions take even longer to resolve. Some users have waited up to 21 days without any solution.
Support Quality
User experiences paint a concerning picture of the support team’s performance. Players get disconnected repeatedly when they ask about withdrawals or closing accounts. Many users describe support agents as “rude”. The responses feel automated rather than helpful. The biggest problem occurs when users raise serious account issues – they hear nothing back.
Security Measures
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Galaxy Spins protects all transactions and personal data with high-level SSL encryption technology to create a secure foundation for online gaming.
Data Protection
Advanced 128-bit Secure Socket Layer encryption keeps sensitive information safe on the platform. This strong security protocol covers financial transactions and ensures personal and payment details stay confidential. The platform follows strict data handling policies that meet international privacy standards.
Fair Gaming
Independent testing agencies audit the gaming software regularly to verify fairness. Certified Random Number Generators (RNGs) power all games to guarantee unbiased outcomes. A dedicated team watches gaming activities 24/7 to stop any suspicious behavior.
Responsible Gambling Tools
The casino provides these complete responsible gaming features:
| Tool Type | Function | Availability |
|---|---|---|
| Deposit Limits | Daily/weekly/monthly caps | 24/7 access |
| Time Restrictions | Session time controls | Customizable |
| Self-Exclusion | Account closure options | 6 months to 5 years |
| Reality Checks | Regular activity reminders | Adjustable intervals |
The platform provides self-evaluation questionnaires that help players check their gaming habits. Players can track all their gaming activities and transactions through account history access. Galaxy Spins shows its steadfast dedication to a secure and responsible gaming environment through these measures.
User Reviews Analysis
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Trustpilot reviews show Galaxy Spins in a bad light, with 97% of users giving the platform a poor rating.
Player Feedback
The casino’s performance numbers reveal some serious problems. We noticed issues with withdrawal processing and customer service. Players wait an average of 6 days to get their complaints resolved, and most problems relate to withdrawal delays.
| Review Aspect | Statistics |
|---|---|
| Overall Rating | 1.5/5.0 |
| Total Reviews | 25+ |
| Resolution Time | 6-7 days |
| Complaint Value | £700 average |
Common Complaints
Players keep reporting long waiting times for withdrawals that go well beyond the promised 21-day processing window. Many players have shown proof of £600+ withdrawals staying unpaid for months. The most common problems right now include:
- Withdrawal requests canceled without player permission
- Support chat cuts off during important questions
- No responses to emails
- Strange account transactions players didn’t approve
Positive Experiences
Finding good user reviews is tough because the casino’s game variety and bonus offers can’t make up for its service problems. The mobile compatibility and game selection should get positive mentions, but these features get lost behind the basic service issues.
Withdrawal Policies
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Galaxy Spins protects its players through strict withdrawal checks that ensure safe transactions and follow regulations.
Verification Requirements
Players need to complete a detailed Know Your Customer (KYC) process before they can withdraw money. The system accepts documents in PDF, JPG, or PNG formats, and files must be under 5MB. These simple verification documents include:
| Document Type | Purpose | Format |
|---|---|---|
| Government ID | Identity Verification | PDF/JPG/PNG |
| Utility Bill | Address Proof | PDF/JPG/PNG |
| Payment Method | Source of Funds | PDF/JPG/PNG |
Payout Speeds
The platform processes withdrawals within 24-48 hours. Each payment method has its own timeline:
- Bank transfers take 3-5 business days
- E-wallets clear in 24-48 hours
- Cryptocurrency transfers complete in 24-48 hours
Maximum Limits
Galaxy Spins uses a well-laid-out withdrawal limit system. Players can withdraw up to £5,000 daily and £20,000 monthly. Most payment methods require a minimum withdrawal of £100. SEPA transfers come with different minimum amounts.
The platform’s security team checks all withdrawal requests carefully. The system follows a “same method” policy, which means your withdrawals go back to your original deposit method.
Promotional Calendar
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Galaxy Spins kicks off January 2025 with Coin Meteor, a new slot game that features bonus-driven gameplay.
Regular Promotions
Players can get their hands on the Daily 10 Spins promotion to win up to £794,160. The casino runs wager challenges where players compete against each other to win cash rewards in set time periods.
Seasonal Offers
The casino runs special promotions when new games launch. GameArt’s Jungle Rave is a perfect example with these features:
| Game Feature | Details |
|---|---|
| RTP | 96.04% |
| Max Win | 1520x bet |
| Free Spins | Up to 10 |
| Multiplier | Up to 20x |
Tournament Schedule
Slot tournaments are the heart of competitive gaming at Spicy Jackpots, which hosts regular events with big prize pools. Players can join standard and Ultra Bonus games where matching symbols trigger respins. Prizes range from 4x to 500x the original bet, giving players many ways to win big.
The casino’s promotional calendar focuses on game-specific events. ClawBass Bonanza is one of the newest additions that ended up bringing fresh opportunities through its Lucky Wheel feature and potential 6,000x stake wins.
Restricted Countries
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Galaxy Spins must follow strict rules about where it can operate. Many countries cannot access their services.
Geographical Limitations
The casino blocks users from Israel, the United States, Serbia, and Hong Kong. Here’s a clear breakdown of where they can’t operate:
| Region | Restriction Level | Reason |
|---|---|---|
| United States | Complete Ban | Regulatory Requirements |
| Israel | No Access | Legal Framework |
| Serbia | Restricted | Compliance Issues |
| Hong Kong | Blocked | Local Laws |
Legal Considerations
Galaxy Spins faces more challenges with its Curacao license status. Curacao eGaming authorities have confirmed they don’t have a valid license to operate. This lack of proper regulation puts player protection and legitimacy at risk.
The casino’s ties to WinBet NV in Curacao and another company in Greece make things complicated. This setup affects players in regulated markets because the casino lacks vital permits like the UK Gambling Commission license.
Players have little protection when disputes arise because the casino lacks proper licensing. The situation becomes more problematic as the platform still accepts players from restricted jurisdictions, which might break local gambling laws.
Galaxy Spins Casino Review
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Behind Galaxy Spins’ attractive promotions, their actual performance raises red flags. Their Trustpilot rating sits at a concerning 1.5 out of 5 stars.
Platform Overview
Galaxy Spins launched in 2023 under WinBet NV with a questionable Curacao license status. The platform features over 4,000 games from more than 40 providers. The site uses a space theme and focuses on slots and live casino games.
Pros and Cons
A balanced assessment reveals:
| Advantages | Disadvantages |
|---|---|
| 4,000+ Games Available | Withdrawal Delays (21+ days) |
| Multiple Payment Options | <citation index=”1″ link=”https://uk.trustpilot.com/review/galaxyspins.co.uk” similar_text=”I tall to agent n they were rude. Date of experience: 30 January 2025 |
anytime i ask on chat all they say is be patient then cut me off chat, just waiting pn my winnings then my accounts geting closed, crooks Date of experience: 06 October 2024″>Poor Customer Support | | Mobile-Optimized Platform | High Wagering Requirements (50x) | | 24/7 Live Chat | Unresponsive Email Support | | Crypto Support | Account Closure Issues |
Expert Verdict
Galaxy Spins has serious problems in its operations. Players keep reporting withdrawal delays beyond 21 days, and some wait three months to get their money. Customer service representatives disconnect users during important questions. The casino doesn’t respond to account closure requests.
The problems run deeper than typical casino issues. Players have documented cases where the casino canceled their withdrawal requests and returned funds to gaming accounts without permission. The casino claims to have a Curacao license, but this remains unverified. This raises major concerns about player protection and regulatory oversight.
Comparison Table
| Feature | Galaxy Spins | Ocean Breeze Casino | Love Casino | Winner Casino |
|---|---|---|---|---|
| License Type | Curacao eGaming | Curacao eGaming | Curacao eGaming | Curacao eGaming |
| Welcome Bonus | Up to £5,000 + 500 FS | Up to £6,000 | Up to £10,000 | Not mentioned |
| Wagering Requirements | 50x | 50x | 50x | 50x |
| Game Library Size | 4,000+ | 3,500+ | Not mentioned | Not mentioned |
| Payment Methods | Visa, Mastercard, Crypto, E-wallets | Visa, Mastercard, Crypto, E-wallets | Visa, Mastercard, Crypto, E-wallets | Visa, Mastercard, Crypto, E-wallets |
| Min. Withdrawal | £100 | £100 | £100 | £100 |
| Max. Withdrawal (Weekly) | £5,000 | £5,000 | £5,000 | £5,000 |
| Processing Time | 24-48 hours | 24-48 hours | 24-48 hours | 24-48 hours |
| Mobile Platform | Browser-based | Browser-based | Browser-based | Browser-based |
| Live Casino | Yes (Evolution Gaming) | Yes (Evolution Gaming) | Yes (Evolution Gaming) | Yes (Evolution Gaming) |
| Customer Support | 24/7 Live Chat, Email | 24/7 Live Chat, Email | 24/7 Live Chat, Email | 24/7 Live Chat, Email |
| Trustpilot Rating | 1.5/5 | Not mentioned | Not mentioned | Not mentioned |
Conclusion
Galaxy Spins and its sister sites have attractive welcome bonuses and a huge game library, but their serious operational problems should raise red flags. Their terrible 1.5/5 Trustpilot rating shows that customers are unhappy, especially when you have withdrawal delays that take more than 21 days and customer support that never responds.
The platform hosts over 4,000 games from trusted providers, but their questionable business practices make this irrelevant. Their 50x wagering requirements are a big deal as it means that they’re way above industry standards. Their Curacao license’s uncertain status also leaves players without proper protection.
Smart players should think over these drawbacks before putting money in. The mix of withdrawal problems, awful customer service, and shady regulation means you’re better off gaming somewhere else. The appealing bonuses and variety of games can’t make up for the basic operational flaws that could put your money at risk.
FAQs
Q1. What are the main concerns with Galaxy Spins and its sister sites? The primary issues include long withdrawal delays often exceeding 21 days, poor customer support with frequent disconnections, high 50x wagering requirements, and questionable licensing status.
Q2. How many games are available at Galaxy Spins? Galaxy Spins offers over 4,000 games from more than 40 providers, including slots, live casino games, and table games.
Q3. What is the welcome bonus offered by Galaxy Spins? Galaxy Spins offers a six-tier welcome package worth up to £5,000 plus 500 free spins spread across the first six deposits.
Q4. Are cryptocurrencies accepted at Galaxy Spins? Yes, Galaxy Spins accepts cryptocurrencies like Bitcoin, Ethereum, and Litecoin for both deposits and withdrawals.
Q5. What is the minimum withdrawal amount at Galaxy Spins? The minimum withdrawal amount at Galaxy Spins is £100 for most payment methods, with some exceptions for certain transfer types.